Getting started
- Create an account, verify your email, and sign in.
- Complete the business profile with your business name, retail industry, country, currency, timezone, and expected store count.
- Add each store before uploading store-level data.
Account and login
Verify your email before your first login. If you forget your password, use the password-reset link on the login page. If a session expires, log in again; stored business data remains in your workspace.
Contact support@zeggai.com if verification or password recovery does not arrive. Never send your password or verification token by email.
Stores
Give every store a clear name and a unique store code. Spreadsheet store values can match by safe code or name variations. If a value could refer to more than one store, Zeggai will ask you to choose rather than guessing.
Uploading Excel or CSV
Upload one .xlsx or .csv file up to 25 MB. Zeggai supports product master, inventory snapshot, sales transaction, and purchase transaction datasets.
Keep a header row and at least one data row. Avoid blank or duplicate column headers. Uploads count toward the monthly allowance only when the upload is accepted.
Mapping columns
Match each spreadsheet column to its meaning in Zeggai. Common header variations are detected automatically, but you should review every required mapping before continuing.
Data validation
Validation checks required fields, numbers, dates, identifiers, and store references while preserving the original spreadsheet values for understandable issue messages.
Correct mapping or store issues, validate again, and review the cleaned preview before importing.
Importing data
Import the cleaned rows only after reviewing validation results. The completed result shows imported, failed, and skipped rows.
An imported file is linked to business records and cannot be removed through the normal upload action. If you uploaded the wrong data, contact support before importing another corrected file.
Usage limits and Free Trial
Analysis uses the data fields actually available. When information is missing, Zeggai explains which insights are waiting for more data.
The current Free Trial lasts 14 days and includes up to 5 stores, 20 uploads per calendar month, 30 analysis runs per calendar month, and 10 reports per calendar month. When the trial expires, uploads, analysis, and reports require an active plan.
If a limit blocks an action, Zeggai shows the current use, applicable limit, and next monthly reset date where available.
Reports and downloads
Generate Inventory, Sales, Purchase, Profit, or Dashboard Summary reports from available data. Completed report history provides authenticated PDF and Excel downloads.
The Free Trial includes 10 generated reports per calendar month.
Subscription and billing
Paid subscriptions and payment processing are not currently active. Prices shown before paid billing launches are illustrative. Final billing period, renewal, cancellation timing, and refund terms will be shown before any paid purchase.
Common blockers
- Missing column: return to Column Mapping and map the field shown.
- Store cannot be matched: map the spreadsheet value to an existing store or add the missing store.
- Validation issue: review the row, field, original value, and correction guidance.
- Plan limit reached: open Usage to review the allowance and reset date.
- Session expired: log in again. Your stored business data remains in the workspace.
- Unexpected problem: retry once, then contact support with the request ID shown.
Privacy and data requests
Email privacy@zeggai.com to request access, correction, deletion, restriction, or information about how your personal data is handled. Identity verification may be required.
Contact support
Email support@zeggai.com for account, upload, validation, analysis, or report help. Include the account email, the page where the issue occurred, and any request ID displayed by Zeggai.